Web Site Design and Development

Do you remember the anti-social Internet, where nothing was connected to anything and no one communicated using it?

Neither do I.

From its outset, the Internet has been about people sharing and communicating information and ideas. In the late 1980s, Tim Berners-Lee first conceived of a hypertext project at CERN as a means for researchers information. In August of 1991 the first web site was put online at CERN, and we’ve been all typing up a storm ever since. In addition to web sites and the tools to browse them, the first killer app of the Internet was e-mail.

In addition to email and web sites, electronic bulletin board systems (BBSs) like the ones I frequented on Fidonet in the eighties were, as the Wikipedia article correctly points out, a precursor to the World Wide Web. You could say that we had a social Internet before we had an Internet, and the latter was just a bunch of protocols to run it on.

Enter The Web 2.0 Now Here’s Something We Hope You’ll Really Like Social Internet

For the last few years a lot of people have been spending a great deal of time on various social networking sites. In 2006, Myspace allegedly reached the 100 million user mark — a number that at least one geek has debunked. The popular real estate social networking site, ActiveRain, also launched in 2006, and many agents and brokers including me have invested (squandered?) a great deal of time there. More recently, I’ve been amazed by how many messages I have whenever I log in at Facebook or Cre8Buzz or one of the other social networks I’ve participated in — and I’m not really that popular a guy. Ann Cummings invites me to use FunWall. David Smith pokes me. Oliver Muoto received a can of Whoop Ass.

Poor guy.

For awhile there I was getting email daily updates from Facebook, telling me the most inane things

I turned that off eventually.

Seven Criticisms of the Social Internet

1. It’s Amateur, in the sense that you don’t get paid for it.
   Andrew Keen has probably written more about this criticism than anyone. As a corollary, I agree with this argument, insofar as I’ve made a decent living off of several web sites I’ve created and maintained, but no money at all off of ActiveRain. Even the referrals I’ve received have not come from ActiveRain, but from people finding my own web sites.
2. Someone’s might be getting paid for it, but it won’t be you.
   One of the most amusing incidents in Move.com’s failed acquisition of ActiveRain was this ActiveRain apologia about who owns the content on ActiveRain. Still, I don’t recall any discussion about how the thirty-million would have been shared if the transaction went through. Oh. See also, this article about remodeling the kitchen in a house you rent.
3. It’s Amateur, in the sense of incompetent or unskilled
   Think: Myspace web pages. Pink on purple, anyone?
4. It’s Amateur, in the sense of trivial or unimportant
   OK, this one’s almost built in. In order to socialize, human beings have to lighten up a bit on their seriousness. Still, it does seem to me that one can base an adult friendship on banter a bit more sophisticated than throwing sheep at one another.
5. You Can’t Optimize for Every Web Site There Is
   Every web site has its own rules for getting to a top ranked listing. I prefer to shoot for the top of Google, Yahoo, and MSN in that order. These are sites that buyers and sellers use when they’re buying and selling, not socializing. Yes, this means I’ve had to give up my coveted #2 spot on ActiveRain. So far I haven’t noticed a difference.
6. It’s Anonymous
   Having their cake and eating it too, social Internet socialites believing in the absolute sanctity of open information (thou shalt not ever censor me), even if they don’t sign their names or take responsibility for their actions. Human-Powered Search Engine Mahalo goes a step further and recommends that instead of a photo of your human self, you “Be Cool” and use a Wee-Me Avatar instead. Apparently being Human-Powered wasn’t cool enough in its own right.
7. It Confuses Grouchiness with Erudition
   With a hat tip to Quote of the Day and the Vicomte de Chateaubriand (famous consumer of steak), “You Are Not superior just because you see the world in an odious light”. And yes, I do apply that criticism to myself as well, and see this as one of my less useful posts. I can never get enough of the Internet Commenter Business Meeting. To be sure, that’s not new, either. We had the same sort of thing going on in Fidonet. To puree a metaphor, there’s something about sitting behind a keyboard without a real face in front of you that makes it harder to wag your tail.

I spend quite a bit of time on a few different social networks. Most recently I’ve been reviewing Cre8Buzz here. Yet I don’t spend a lot of time on social networks because I think they’re productive, so as you can guess I think maybe I should be spending less time there. In general I think you get significantly more benefit from writing a blog post or page on a web site you control, as opposed to writing it on a social network. Still, like the proverbial glass of wine with dinner, most non-alcoholics won’t be too harmed by a moderate use of social networks, and may even derive a certain health benefit.

From a search perspective, content on a social network site has an important limitation that content on your own web site does not. This limitation is that your content may appear several links away from the main page. Because of this, even your profile page not be indexed by the search engine for some time after you’ve been active — let alone any brilliantly conceived blog posts you’re letting loose on the world. I’ve yet to see my Cre8Buzz Profile get indexed by either Yahoo or Google, for example.

In addition to being indexed slowly (if at all), although the the community may have collected considerable page rank, being several links away from the home page means that this value is likely to be watered down fairly thoroughly by the time it gets to you.

Let’s take the example of a blog. Let’s see how far away from the home page your blog appears in three different scenarios:

Scenario: Stand alone blog.
Links: 0. (By definition, in this case your home page is your blog).

Scenario: Integrated web site and blog.
Links: 1. (User comes to your home page, clicks on “Blog Link”, and there they are.

Scenario: ActiveRain. Assume you’ve been posting enough there that you’re on page one for your county. Otherwise add links.
Links: 4 Home –> State –> County –> Your Profile –> Your Blog

On the positive side, if you choose a real estate community (as opposed to a general community like Cre8Buzz), you get an advantage from being part of a huge site that has a great deal of “thematic content” about your subject. This would not be the case if you participate in a general community like Facebook or Cre8Buzz. I have also noticed that the search engines don’t seem to index content on the more general social networks as readily as they do the content on more theme-based sites.

The other positive benefit you derive from posting on social networks is the opportunity to provide some link love for your main web site or blog. However, it’s easy to overstate the benefit from this, since traditional wisdom is that the search engines like to see incoming links from a variety of sources. Thus, 10 blog posts on your main site with 10 incoming links from your ActiveRain blog are likely to receive less of a benefit than would 10 blog posts with 10 different sites linking to them. And remember, incoming links only count for reputation — in terms of page rank, a link is a link is a link, and a page on your web site or blog will naturally have a lot more internal links to different pages on your site, and fewer links pointing to the rest of someone else’s site.

This weekend at the bookstore I browsed through Andrew Keen’s Cult of the Amateur with a lot of interest. I also looked into a book that’s probably at the opposite end of the Web 2.0 Hype-o-Meter, Wikinomics.

Keen argues with some justice that with the huge proliferation of blogs, the Internet has become a write-only Darwinian struggle to see who can filibuster the longest, with everyone yapping our heads off and no one really listening.

What?

Wikinomics, on the other hand, left me wondering how I, too, could benefit from this whole massive collaboration thing to become blindingly wealthy and massively collaborated, but I couldn’t come up with anything off the top of my head.

As they say on Ron Popeil Commercials: “But wait, there’s more!”

Now not only can your blog be one of over 50 million blogs in the keyboardosphere, now you can be the first on your block to have your own social network, thanks to Ning.com. In the words of Ning CEO, Gina Bianchini:

“Marc and I founded Ning in October 2004 to give everyone the opportunity to create your own social networks for anything.”

Atta girl, Gina. That’s just what we needed, social networks for anything!

And in the true spirit of Web 2.0, I have decided that if I can, of course that means I should, so I am now the proud owner of not just one, but TWO social networks, with me as the one member each!

That was the whole problem with MySpace, come to think of it — they let YOU in. Now we can each have our own MySpace, which for the sake of clarity we can call MyMySpace, to distinguish it from YourMySpace and ThatOtherGuysMySpace.

No, but seriously, come join me. We can massively collaborate, at least on a small scale. Won’t that be cozy?

The first network I noticed when poking around Ning was the virtual Sangha. Hey great, I thought, I’m a Buddhist, but it turns out that one’s by invitation only.

Well, at least I’m not the only anti-social Buddhist with his own social network.

But I have two of them. So there.

After that, I decided to check out the RightHealth Social network. At the right are some of the forum questions from RightHealth so you can get an idea of the quality of the discourse. (Click to enlarge).

I didn’t wait for it to get this bad, it was the first thing I bumped into.

I wonder if I started a Luddite group if Andrew Keen would join me.

Real Estate Internet Marketing Week In Review is a new weekly feature where I highlight either the authors and blogs and posts that I found interesting in my reading from the week past or that I thought Realtors® and real estate webmasters should know about.

My series on Comparing Real Estate Blog Platforms was a fairly general overview of real estate blogging options. A more in depth review of specific blogging software is available in Problogger.net’s Choosing a Blog Platform.

Thomas McMahon, writing for Toprank’s Online Marketing Blog, prepared a handy introduction and review of Google’s Webmaster Tools, which is a free set of tools that helps you see your site as Google does.

Whether you’re looking to extend your reach online, get free exposure for a listing, network with your peers, or what have you, an outstanding starting point is Oliver Muoto’s list of Web 2.0 Companies Realtors® Should Care About.

My own marketing philosophy is summed up neatly in the equation SEO + IDX = $$$. For those of you who think you have an online image that needs to be nurtured, however, Bobby Carroll has an interesting article on Digital Brand Management. Again, I offer this position not because I agree with it, but in spite of that. PT Barnum is reported to have said “I don’t care what they say about me as long as they spell my name right.” I might paraphrase: “I don’t care what they say about me as long as my marketing is successful enough that you’re reading what I say about me.”

And now for something that I do agree with, Brad Carroll recently posted this outstanding article on why you should not force your users to register before allowing them access to your IDX web site listings. I’ve agreed with this opinion for years because of the money I’ve made specifically from people who told me not having to register was why they chose me. Brad takes this a step further and explains the psychology and reasoning behind this.

Finally, my friends at Sellsius Real Estate posted this worthwhile blogging tip:

If you are a real estate broker or agent, do a post on closing costs, with a breakdown of real estate transfer taxes, and estimated costs, and put it permanently in the sidebar. Every serious buyer or seller will click it. You betcha. It’s a good way to market your real estate expertise.

Readers, did you happen across a site or blog that should be included in our Real Estate Internet Marketing Week In Review series? If so, please let us know!